Signature
Recipient signs on phone with linked tracking number and timestamp.
POD for couriers
When a customer asks what happened, the proof is already there
Every delivery can store signature, photo, GPS, time, recipient, COD amount, and comment, connected to the tracking history.
What you get
What is stored as proof
Photo
Photo proof for drop-off, damage, address, or failed attempt.
GPS
Coordinate shows where status was closed, with privacy based on your rules.
Recipient
Name, relationship, or note if someone else received the parcel.
Failure reason
Unreachable, refused, wrong address, no cash, postponed, or damaged.
Claims
History helps resolve customer or shipper claims quickly.
How it works
How delivery is closed
Scan
Driver scans the parcel at address before entering final status.
Proof
Signature, photo, GPS, and recipient name are added if needed.
COD
If COD exists, exact amount is recorded in the same step.
History
Status goes to dashboard, tracking, reports, and claims records.
FAQ
Frequently asked questions
Are photos private?
Yes. Photos are operational proof and are shown according to roles and rules.
Can POD be shared with the shipper?
Yes. The shipper can view or download proof for their own shipments.
What about refused delivery?
Driver selects reason, adds comment or photo, and the system plans next action.
Is proof connected to COD?
Yes. Delivery, signature, COD amount, and deposit stay connected in the audit trail.
Related
Other Merot features
Contact
Have a question?
Ask about demo, pricing or a specific workflow. This is the same Merot contact form.