Macedonian regulationTax office, MPIN and E-PDD, e-invoicing and VAT are part of the products, not add-ons.
Data in the EUProduction on AWS in Frankfurt, encrypted transport, daily backups, role-based access.
Three languagesProducts and documents in Macedonian, Albanian and English; we also communicate in German.
We use them ourselvesMerot's own payroll, invoices and contracts run on Merot. We notice mistakes before our customers do.
Fixed scopeA proposal with phases, deadlines and price. Scope changes are agreed in writing.
Direct contactA small team in Skopje: you talk to the engineers building the system, not to an intermediary.
Code and documentation are yoursSource code, infrastructure and documentation are handed over after every phase.
Maintenance with an SLAMonitoring, security updates and response times agreed in advance.