Collect on delivery
Driver scans shipment → enters collected amount → signature/photo. All in the app.
COD for courier services
COD that reconciles itself
Driver collects COD on delivery, deposits at the branch or bank. System tracks per driver, per shipper, per period. Daily report + auto-reconciliation.
What you get
Everything COD
Branch deposit
Driver hands cash to branch manager. Scanned receipt — no manual spreadsheets.
Daily reconciliation
System aggregates COD per driver/branch/period. Variances flagged instantly.
Bank transfer to shipper
Weekly or monthly. System generates a payment file per shipper, net of delivery fee.
Audit trail
Who collected, when, how much, who they handed it to. Stored for inspection.
Variance alerts
If a driver remits less than expected → push notification to dispatcher.
How it works
Daily COD flow
Deliver + collect
Driver scans shipment, enters COD amount, captures signature/photo.
Deposit
End of shift — driver hands cash to branch manager. Scanned + confirmed.
Daily reconciliation
System aggregates per driver/branch. Variances surface on the dashboard.
Monthly settlement + payout
System generates a per-shipper payment file (net of fees). Upload to bank → done.
FAQ
Frequently asked questions
How are partial payments handled?
Driver collects partial → shipment marked 'partial' → balance must be collected on follow-up.
What if the customer refuses to pay?
Failed delivery with reason (refusal, unreachable, etc). System can re-route, return, or escalate to shipper.
What about very small shippers?
Per-delivery payout supported (no minimum). Or aggregated monthly if preferred.
What COD amounts are supported?
No technical limit. Recommended (driver safety) — up to 30,000 MKD per shipment.
Are card payments on delivery supported?
Yes — via mPOS terminal integration (Halk Bank, Komercijalna). Card payments reconcile separately.
How is reconciliation handled with returns?
Return with COD → collection cancelled. Amount deducted from settlement.
Related
Other Merot features
Contact
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