Doorstep delivery
Clear address workflow, contact instructions, ETA, and proof for every attempt.
The final step to the customer
Last-mile delivery that does not depend on phone calls
From morning planning to doorstep signature, the system keeps customers, drivers, dispatchers, and shippers aligned.
What you get
Last-mile capabilities
Time windows
Plan deliveries by day, window, priority, and retry attempts.
Customer communication
Automatic messages for out-for-delivery, delivered, failed, or postponed.
Doorstep COD
Exact amount, partial collection, card note, and daily deposit.
Address issues
Wrong address, unreachable customer, refused, or postponed with reason.
Returns
Shipment returns to branch, agent, or shipper with status trail.
How it works
Last-mile flow
Planning
Dispatcher sees today's shipments, zones, drivers, and risks.
On the way
Driver gets route, customer gets notification, and tracking updates.
At the door
Scan, COD, signature, photo, or failed-delivery reason.
Closure
Status returns to shipper, customer, and operations reports.
FAQ
Frequently asked questions
Is this only for e-commerce?
No. The last-mile workflow also works for documents, B2B parcels, drop-off, and branch networks.
Can retry delivery be scheduled?
Yes. Failed deliveries can move to a new day, route, or branch.
Can the customer get ETA?
Yes. ETA can be shown on tracking page and in SMS/Viber message.
How is quality tracked?
Through delivery rate, failure reasons, retries, time-to-delivery, COD variance, and claims.
Related
Other Merot features
Contact
Have a question?
Ask about demo, pricing or a specific workflow. This is the same Merot contact form.