Privacy Policy

At Merot, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Professional Information: Company information, job title, and professional background
• Financial Information: Payment and billing information for our services
• Employment Data: Resume, work experience, and professional qualifications
• Communication Preferences: How you prefer to receive information from us

Usage Information

We automatically collect certain information when you use our services:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on our website, and referring website information
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies and similar technologies

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide and maintain our remote team solutions
• Payment Processing: To process payments and manage billing for our services
• Communication: To respond to inquiries and provide customer support
• Service Improvement: To analyze usage patterns and improve our platform
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and ensure platform security
• Marketing: To send promotional materials (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, cloud storage providers)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption: SSL/TLS encryption for data in transit and encryption at rest for sensitive data
• Access Controls: Role-based access controls and authentication requirements
• Regular Audits: Security assessments and vulnerability testing
• PCI DSS Compliance: Adherence to payment card industry security standards
• Employee Training: Regular security awareness training for our staff

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to certain processing of your personal information
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at privacy@merot.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, North Macedonia, and Kosovo. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as:

• Standard contractual clauses approved by relevant authorities
• Adequate security measures to protect your data during transfer
• Compliance with local data protection regulations

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately at privacy@merot.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification for significant changes

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: